Frequently Asked Questions

Quick Reference

Human Resources Graduate Staff Enrollment Site - This is the main information site for an overall look at all the graduate staff benefits, including health insurance, leaves, and retirement programs.

Graduate Staff Employment Manual

Find a Provider

Click here for instructions on finding a doctor

Click here to find a dentist

Click here for information on LiveHealth Online - Mental health visits covered 100%

(Visit with a doctor, psychiatrist, or therapist from your smartphone, tablet, or computer)

Enrollment Assistance

How Insurance Works

Benefits Resources

Mental Health Information


Medical Claim Form

Prescription Claim Form

Vision Claim Form (out-of-network providers only): To download a claim form, go to and log in or click Individual & Family, then click Forms under the "Support" column.  Choose your state, and then scroll down to Claims and select the Blue View Vision Out-of-Network Claim Form. You may instead call member services at 1-866-723-0515 to request a claim form.

Mobile Apps

Compliance Notices