Frequently Asked Questions
Do you need help?

Graduate Staff
(Domestic and International)



Those employed in a graduate staff position(s) which carries a minimum of 0.50 FTE/half-time/20 hours per week or more and graduate students with fellowships administered as assistantships on the West Lafayette campus are eligible for the partially-funded graduate staff medical insurance plan.

If you do not meet the above criteria: 

Click Here to be taken to the student insurance page

Open Enrollment for health insurance coverage during the 2021-2022 academic year will take place July 1, 2021 to 5p.m. ET September 7, 2021.  

Download Anthem's Sydney Health App for a quick way to manage your medical plan (find care, check costs, see claims, view digital ID card, and get support). Click Here for a quick video overview.

What would you like to do?

Click a statement below to expand additional information.

I want to enroll in graduate staff insurance or apply for a waiver


Click Here for the Enrollment Guide

Click Here if you are planning to cover one or more dependents to compare the graduate staff and student benefits

Graduate Staff Enroll Here for Medical

Graduate Staff Enroll Here for PPO Dental Plan

Please be sure to review your choice carefully before making a final decision and enrolling.  You will not be able to change your election online after enrolling.  If you did make a mistake and enrolled incorrectly, please contact us here with your detailed request - Submit a request – Academic HealthPlans (



Click Here to review waiver eligibility (International students only)

I need to update my contact information

To update your contact information with AHP, log into your account and click My Account, then "View/Edit My Info" and follow the instructions. 

You must also update your information with Purdue University to ensure ID cards, explanation of benefit letters, and other notifications about your student health insurance get to you.


All Graduate Staff:

Click Here for instructions on updating Success Factors.

Domestic Students:

Log into myPurdue and go to the Academics page, then click the section with the contact information that needs updated and follow the instructions to make edits.

International Students:

Log into myISS and navigate to "F-1 and J-1 Student Services", then "Address Update (U.S. Residential)".

Note: All international students and scholars must maintain a valid local address at all times, updating changes within 10 days.

I need to find a provider

Click here for instructions on finding a doctor

Click here to find a dentist

Click here for information on LiveHealth Online - Mental health visits covered 100%

(Visit with a doctor, psychiatrist, or therapist from your smartphone, tablet, or computer)